Contact Van Buren Water Restoration

What should you do first when water gets into your house in Van Buren?

Safety comes first and stopping the water comes second. Everything after that can wait for the crew, so call as soon as the water is under control.

• Keep everyone out of water that has reached baseboard outlets or a power strip until the power to that area is off.
• For a leak at one fixture, close the small valve under the sink or behind the toilet. For anything bigger, use the main valve, which is usually in the basement near the meter.
• Water that rises out of a basement floor drain should be handled as contaminated, so stop running water in the house until the crew arrives.
• If heavy rain is pushing water in, move valuables up and away from the walls where it's coming through.
• A pipe that burst in the cold can keep leaking as it thaws. Close the main valve first, then open a faucet to drain the line.
• Pick up anything that can wick water, like curtains touching the floor or boxes stored low. Small items are easiest to save if they come out early.
• According to the EPA's guide to mold and moisture, drying water damaged materials within 24 to 48 hours helps prevent mold, which is why the call shouldn't wait until morning.
• The Indiana Department of Insurance advises against permanent repairs before the insurance company's inspection, so stick to steps that stop the water and protect your things.

What should you have ready when you call Van Buren Water Restoration?

The person who answers will ask a few quick questions so the crew shows up with the right equipment.

• Whether you were able to close the main valve.
• If any of it came up through a toilet or floor drain, since that changes how the crew handles it.
• Whether water is under the house in the crawl space as well as inside.
• About how long the water has been sitting.
• About how old the house is. A lot of homes in Van Buren date from the 1940s to 1990s, and older plumbing changes what the crew checks first.
• If any outlets or appliances are in the water.
• The name of your insurance company, if you've already decided to file.

Short answers are enough, since the crew will look at everything again in person.

What does the first visit look like?

They start where the water started, whether that's a supply line or a drain, and confirm it's stopped.

Next they map the wet area with moisture meters, because water travels under flooring and behind baseboards farther than it looks. Our crew takes the damage photos as they go and puts them into a photo report.

Our water restoration manager is IICRC certified. The IICRC publishes the S500 standard for water damage restoration and the S520 standard for mold remediation.

The crew goes over the findings with you before anything is torn out, and the choice of whether to involve your insurance company is yours.

The drying plan follows the readings. Equipment stays until the meters show the materials are dry, and the crew checks progress along the way.

Which details about Van Buren homes help the crew plan?

Housing in Van Buren runs from the 1940s to 1990s, which means two houses on the same block can have very different plumbing. Foundations here range between full basements and crawl spaces, so let us know which one your house sits on. Being near Little Black Creek means storm water and a high water table are part of the picture, so tell us if the water came from outside. Galvanized steel supply pipes, which rust from the inside, are still around in older houses here. Tell the person who answers what you know, and the crew will take it from there.

Does this page cover your part of Van Buren?

You can reach the crew from anywhere in Van Buren, including these neighborhoods:

• Downtown / Main Street District · basements are common
• South First Street Corridor · built mostly in the 1990s, basements are common
• Landess Road Rural Fringe
• Farrville Unincorporated Community Area · most with basements

Calls from Upland, Gas City, Jonesboro and Sweetser come to us too. If your address is farther out, call the same number and the team will let you know whether a crew can make the trip. You can read more about water damage restoration in Van Buren and basement flooding.

What do people ask before calling about water damage in Van Buren?